Returns & Refunds – CBD Instead

Returns & Refunds


  • In order to qualify for an exchange of products, CBD Instead requires the customer to return the package within 30 days.
  • CBD Instead cannot accept an exchange of merchandise with more than 85% of the product gone.
  • CBD Instead does not assume the responsibility of the return shipping cost on any merchandise (defective or otherwise).
  • The customer must return their package in the original packaging which was provided by CBD Instead in order to complete their exchange successfully.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To return your product, please email us at:


  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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